Last updated: 06/01/2024
Tech Bridge Alliance is committed to protecting your privacy. The purpose of this notice is to clarify what user information is collected on our website and how it is used by us. We aim to make this notice clear, so no specific knowledge of web technologies is required to understand it. If you have any questions, we'll be glad to clarify them. If you wish to exercise any of your rights, as expressed in LGPD, simply click on the "Protected Personal Data" Seal on our website and fill out the "Data Subject Service Form".
Data We Receive and Collect About You
We may collect data about you for various purposes. We divide them into sections for easy reference. For some sections, we provide links to additional data that may help answer questions.
User IDs, Registration, Purchases, and Contact
We collect information that identifies you when you (or someone acting on your behalf, such as an administrator, school, or parent):
create a user ID to access our websites or applications (including through social media credentials);
create a user profile;
register a product or register for an event;
make a purchase; or
contact us to address services, support, information, or other matters.
Some information is mandatory, while others are optional.
Data Enhancement
To keep our databases up-to-date and provide you with more relevant content, experiences, and offers, we may merge the data provided by you with information from public sources and trusted companies (such as our resellers and e-commerce suppliers, as well as our corporate contact databases), always in accordance with applicable laws.
Making Purchases
When you make purchases on our website, we use a payment gateway and do not receive credit card information or other financial information (aside from payment confirmation). We may collect contact information from you, which we send to the payment gateway to facilitate the transaction. Our payment providers include:
Pagali;
Mercado Pago
Credit card issuers (Mastercard, Visa, etc.).
Contact Us
When you contact us to request services, support, or other information, we may keep a record of the communication to help resolve the issue at hand, consistent with our data retention policies.
Our Websites and Servers, Your Browser Usage
When you communicate with us, access our websites and servers through a browser, application, or other client, our servers automatically collect and record data that your browser typically sends to our servers. This data informs us how you use our websites and applications. For example, your browser or device may inform us of:
your browser type;
language preference;
IP address (which may generally inform us of your location);
the type of device or system you used.
Your browser may also provide us with information such as:
the time and date of your request;
the page that led you to our website
the IP address (which may generally inform us of your location).
We associate the information we collect from various devices to help us provide consistent services.
Advertising on Our Websites and Apps
Our websites and apps may display advertisements for products and services from other companies, as well as advertisements for our own applications. We collect information about ad views for reporting purposes using tools like pixel tags (e.g., to see how many total unique views of an ad exist). Please note that if you choose to click on an ad or participate in promotions from other advertisers through an ad displayed on our website or app, such interaction occurs solely between you and the advertiser, and your participation is subject to the terms and conditions associated with the ad or promotion in question.
Advertising Networks
We may work with one or more advertising networks (each, an Advertising Partner) that use cookies, pixel tags, or other technologies to collect information to deliver ads to you and help us monitor results. Examples of this information may include, but are not limited to:
websites you visit;
mobile apps you use;
preferences you provide to us as the app provider (such as language preferences);
your IP address (for determining your general location);
device ID, MAC address, and browser information.
Such information helps us to:
ensure appropriate ads are displayed on the app or website;
calculate and control the number of unique and repeated views of a particular ad;
display ads related to your interests;
measure the effectiveness of advertising campaigns;
Third-Party Tools and Social Network Widgets
Our websites and apps may feature buttons, tools, or content related to the services of other companies (such as a Facebook "Like" or "Login" button). We may collect information about your use of these features through app usage and analysis metrics programs. Additionally, when you see or interact with these buttons, tools, or content, or view the app or web page that contains them, some information from your browser may be sent automatically to another company. For more information, please read such company's privacy policy. Facebook - Privacy Policy
Profile Information
We want to ensure that the personal data we hold is accurate, complete, and up-to-date. You may have the right, in accordance with applicable data protection laws, to access your personal data held by us upon request to us, except in certain cases (e.g., where applicable law requires us not to allow access to such information). You can update, correct, or delete your profile information by following the instructions below. Please note that we need to retain certain records for legal or internal reasons; some of your information may remain in backup systems, as required by applicable law.
Storage, Retention, and Removal of Personal Data
Where We Store Personal Data:
We store personal data and associated data files about you on Tech Bridge Alliance servers and servers of companies we contract to provide services to us.
Data Retention:
We will keep your personal data for as long as it is necessary:
to honor your choices;
to fulfill the purposes described in this privacy statement;
as necessary and permitted by applicable laws and regulations. (For example, some laws and regulations may require us to retain certain transactional data).
We try to maintain our service in a way that protects information from accidental or malicious destruction. Therefore, please note that when you remove information, we may not immediately delete residual copies from our active servers. We may also retain information on our backup servers.
How We Use Personal Data
We strive to use your personal data in a useful way, including:
For site, app, and service-related purposes:
provide services, support, or information requested by you;
for any reasonably expected purpose, such as general administrative functions;
For communication:
Send necessary corporate communications, such as reminders for you to take